FAQ'S

When are you open?

Our Coffee Shop and Bakery are both open 7 days a week. Monday through Friday 8 am to 6 pm, & Saturday to Sunday 9 am to 4 pm. 

 

Can someone else pick up my order for me? 

Of course! Just let our Coffee Shop or Bakery team know the name of the order & will take care of it for you!

 

How do I care for my sweets?

Our cheesecakes are good for a week in the fridge and a year in the freezer! We suggest keeping your items chilled in the fridge up until you’re ready to serve them for the best results! 

 

Do you deliver?

We do offer delivery for wedding orders over $200! You can find out more info in our "Weddings" tab above!

Can you write a message on your cheesecake rounds?

We do not offer any writing on our cakes at this time, but we do sell birthday candles and cake toppers!

When and where can I pick it up?

Your order confirmation will have all those details for you! You choose the time and place and we'll do the rest!

 

How far is the Coffee Shop from the Bakery?

It is less than a 1-minute walk from door to door! They’re just across the street from one another!

 

Do you have any parking?

We have plenty of street parking, both metered and un-metered. There's also a free parking lot at the corner of Madison and Whetsel. We do not have our own public parking lot. Our team and our food trucks are only permitted behind our Bakery per our landlord. Please do not park there, as you may get towed without a permit.

 

Do you offer custom cakes?

Of course! Check out our menus via the tab above! Reach out to our Bakery Manager directly with any specific questions Bakeshop@CincyCheesecakery.com

Tell me about your flights!

We do carry the latte flights ($16) and cheesecake flights ($16) every day. We also offer hot chocolate flights ($14)! For the cheesecake flights, you can choose any four flavors out of our display case.  Our latte flights are our set seasonal flavors and we are not able to change them. You can find our flavors by checking out our "Menu" tab above. They are available year-round, but are for dine-in only at our Coffee Shop & not available at our Bakery! We have plenty of seating just next door for you to sit and enjoy your delicious treats!

 

Do you have any indoor seating?

We have plenty of indoor seating! Directly next door to our Coffee Shop we have a dining room full of indoor seating options. Our Bakery doesn’t have any indoor seating options but we do have outdoor seating! But you are more than welcome to bring your treats next door to our cafe! 

 

Do we need to make reservations?

We do not accept reservations for our dining room. Everything is always first come first serve! 

What if I have Dietary Restrictions?

WE DO NOT CREATE anything that is certified GLUTEN-FREE, KETO, DAIRY FREE, or SUGAR-FREE, & we are NOT a NUT-FREE bakery! We use the same kitchen and utensils for everything we make so cross-contamination is possible, although we do try our best to avoid this! 

 

We do offer Love Thy Desserts vegan cheesecakes & keto cheesecakes that are gluten-free! Depending on how severe your allergy is, we also offer our own cheesecake cupcakes made with a gluten-friendly crust, but again could be cross-contaminated. We also have other grab and go options such as certain cheesecake jars, cheesecake pops, cheesecake push-ups & cheesecakecicles, Also, we do offer lots of milk substitutes for our drinks in our Coffee Shop!

How do I book your Food Truck?

Click the "Food Truck" tab above, fill out the request form, and we will follow up with you! This is only an information request to get the process started and see if we have your date available.