FAQ'S

When are you open?

Our Coffee Shop is open 7 days a week. Monday through Friday 8 am to 8 pm, & Saturday to Sunday 9 am to 4 pm. Our Bakery is also open 7 days a week. Monday through Friday 10 am to 6 pm, & Saturday 9 am - 4 pm. 

 

Can someone else pick up my order for me? 

Of course! Just let our Coffee Shop or Bakery staff know the name of the order & will take care of it for you!

 

How do I care for my sweets?

Our Cheesecakes are good for a week in the fridge and a year in the fridge! We suggest keeping your items chilled in the fridge up until you’re ready to serve them for the best results! 

 

Do you deliver?

We do! We offer delivery from our Coffee Shop 6 days a week. Monday - Friday from 8 am to 4 pm & Saturday from 9 am to 4 pm. We offer delivery for a radius of 7 miles from our Coffee Shop.

Can you write a message on your cheesecake rounds?

We cannot! We hope to be able to offer this option in the future but currently, we are unable to add any writing or message to any cheesecake. 

 

When and where can I pick it up?

When - 72 hours for certain items like rounds, minis, and large quantities.

Where- For coffee, pastries, and cafe meal items - you can pick them up at the cafe!

For cupcakes, Italian desserts, grab n go, rounds, etc - you can pick them up at our Bakery!

 

How far is the Coffee Shop from the Bakery?

It is less than a 1-minute walk from door to door! They’re just across the street from one another!

 

Do you have any parking?

We have plenty of street parking, but no actual parking lot.

 

Do you offer custom cakes?

Looking for something specific? Let’s Talk! Email us at info@cincycheesecakery.com

 

How far in advance do I need to order?

Our Bakery items require 72 hours' notice minimum, with no exceptions. Our Coffee Shop items can be picked up or delivered the same day! To order from our Bakery please go to the Online Ordering Tab and order through our Bakery! For Catering & Weddings, we require about a 3-week notice. 

 

Tell me about your flights!

We do carry the latte flights ($16) and cheesecake flights ($16) every day. We also offer hot chocolate flights ($14)! For the Cheesecake flights you can choose any four flavors, but the latte flights are our set seasonal flavors. You can find our flavors by checking out our social media! They are available year-round, but are for dine-in only at our Coffee Shop & not available at our Bakery! We have plenty of seating just next door for you to sit and enjoy your delicious treats!

 

Do you have any indoor seating?

We have plenty of seating, indoor and outdoor. Directly next door to our Coffee Shop we have a dining room full of indoor seating options. Our Bakery doesn’t have any indoor seating options but we do have an outdoor seating area in the works! But you are more than welcome to bring your treats next door to our cafe! Stay tuned for more!

 

Do we need to make reservations?

We do not accept reservations for our dining room. Everything is always first come first serve! 

 

Looking for a place to have your party?

If you are interested in renting out our dining room for events, please go to our website and fill out the inquiry form in order to find out more! https://www.cincycheesecakery.com/privateevents

 

What if I have Dietary Restrictions?

WE DO NOT CREATE anything that is certified GLUTEN-FREE, KETO, DAIRY FREE, or SUGAR-FREE, & we are NOT a NUT-FREE bakery! We use the same kitchen and utensils for everything we make so cross-contamination is possible, although we do try our best to avoid this! 

 

We do offer Love Thy Desserts Vegan Cheesecakes & Keto Cheesecakes that are gluten-free! Depending on how severe your allergy is, we also offer our own Cheesecake Cupcakes made with a gluten-friendly crust, but again could be cross-contaminated. We also have other Grab N Go options such as certain Cheesecake Jars, Pops, Push-Ups & Cheesecakecicles that are gluten-friendly as well. Also, we do offer lots of milk substitutes for our drinks!

 

How do I book your Food Truck?

Click the "Food Truck" tab above, fill out the request form, and we will follow up with you! Please keep in mind that we might not be available for your event, but we will let you know! If you don't hear from us in 24-48 hours, contact us using the contact information below!